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Optimus leverages its in-depth expertise in the mortgage domain to extend Business Process Outsourcing services that are custom-designed to handle back office support of a successful mortgage operation.

Optimus’ comprehensive portfolio of mortgage services spans the gamut of transaction processing and customer interaction services including inbound, outbound and web support.

At every stage of the process – from lead generation, through follow-up, query handling, closing, notification and loan processing – Optimus harnesses the combined advantages of people, process and proven technology and keeps an eye on optimal costs and maximum productivity.

Optimus’ key offerings for the mortgage sector include:
Lead management
Lead creation & import
Predisposition tracking
1003 application creation
Campaign management
Loan processing
Order for services
Title examination & typing
Title insurance processing
Application review
Fill information gaps
Final loan commitments
Image classification
Credit decisioning
Borrower pre-qualification
Credit report review
Appraisal review
Product options & pricing
RESPA disclosure documents
 
 
 
 
 
 
 
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Discover the difference that Optimus made to a leading US mortgage company
 
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